Customer Service Policy
Our main goal is to fulfill or exceed customers’ requisites and prospects by providing the services in time,in a responsible manner and without any incidents.
Quality Policy
Our Quality policy is to ascertain our working style & methodology to always meet client’s requisites; and to comply with all statutory requisites. We strive for continual enhancement through ‘’Plan, Act, measure & improve’’ cycle. Active utilization of experience feedback, audits, reviews, industry best practices, imperil assessment & management to elevate safe & reliable services.
Human Resource Policy
We shall ascertain open communication, teamwork, safe and non-discriminating environment. We shall offer jobs ascertaining opportunities to individual to enhance their expertness& continual development.
Health, Safety & Environmental Policy
We must ascertain to give prime priority to Safety, health, and environmental protection in all reverence. Our services with a goal of no injuries, pollution, damages to cargo, vessel, terminals or other properties. We must evaluate risk; and take congruous& effective measure.
Security Policy
We shall always comply with international standards & best practices to reduce to minimum exposure to terrorism, piracy and other malefactor acts. We must analyze information as available to us on security threats; and establish the congruous germane measures to avert personnel and assets.
Social Responsibility Policy
Our responsibility encompasses safety; health; quality; care of environment, business ethics, human rights, non-discrimination and anti-corruption. We goal at sustainable development for our customers & employees. We shall work in line with international & national regulations to drive our business; and take right measures beyond obligatory compliance.